Satisfied customers are the lifeblood of our business. By identifying and meeting our customers’ needs through an ethical, fair, and courteous relationship, we will be able to achieve our vision as the premier private motor dealer group in the country, providing quality service to our customers, that is Beyond their Best Expectation.
To attain our vision, the company’s business philosophy is centred around three elements: Establishing and nurturing lifetime relationships with customers. Enthusiastic, motivated staff members who are proud of their Eastern Cape Motors Team. Satisfactory profit and cost structures.
Continually improve our customer focus and our productivity. Work as a Team in a safe environment and continue to build and develop our “Team Ethnic”. Provide our customers with vehicles, parts and service value that are beyond their Best Expectation.